Three ways in
- Open your bookmark for the official sign-in page.
- Type your user ID and password.
- Approve the verification prompt.
- Select the company you need.
- Install the app only from your phone's official store.
- Sign in with the same Intuit account.
- Turn on fingerprint or face unlock if offered.
- Allow the camera only if you want to scan receipts.
- The owner sends an invitation by email.
- Accept it with your own Intuit account.
- Open the client list and choose the company.
Verification codes made easy
The extra code feels like a nuisance for ten seconds and saves you weeks of trouble if a password ever leaks.
Text message
Simple, but only works while your phone number on file is current.
Authenticator app
Works without mobile signal and is harder for attackers to intercept.
Who sees what
- Owner / master admin
- Everything, including users and billing.
- Regular user
- Day-to-day work, limited by the permissions you give.
- Accountant
- Books and reports, invited separately from staff.
- View-only
- Reports without the ability to change entries.
Review the user list every quarter and remove anyone who has moved on.
Running more than one company
- Read the company name at the top before every session.
- Keep a separate bookmark per client if you are a bookkeeper.
- Sign out on shared computers.
- Never reuse the same password across client accounts.
When access breaks
Browser trouble
Update the browser, disable heavy extensions, retry in a private window.
Service outage
If everything fails, check the official status page before changing settings.
Lost phone
Use a backup code or recovery option, then refresh your security details.
Odd email
Do not click. Open the official site yourself and check your account.